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For clients · Australia

Australia's next-generation recovery partner.

Collections Corp combines behavioural science, industry-first technology, and an Australian-based human team under one roof, so Australia's most trusted brands recover faster, protect their reputation, and treat customers the right way.

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Operating model

How we operate.

01 Core service

Mercantile
recovery

Our core contingent offering, you refer the file, we do the work, you pay only on what we recover. Full lifecycle from pre-due reminders through to legal enforcement, on consumer and commercial portfolios alike.

  • No recovery, no fee
  • Consumer & commercial receivables
  • Digital, human & legal escalation
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02 Capital solution

Debt
purchase

When a portfolio isn't worth servicing, we'll bid on it. Confidential indicative pricing, written-off consumer and commercial books, capital on your balance sheet instead of a long tail of aged receivables.

  • Indicative pricing in ten business days
  • One-off or forward-flow arrangements
  • Confidential, end-to-end execution
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03 Your brand

White-label
recovery

Your brand, your tone of voice, our operation. Letters, SMS, calls and portals all go out in your name, your customers never know where the handover happened, and your brand keeps every touchpoint.

  • Fully branded communications
  • Your tone of voice, our team
  • Seamless customer continuity
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Industry-tailored strategy

Specialist teams, purpose-built for your industry.

  • Brand reputation protected

    Sector-specific tone and tested workflows, fewer complaints, fewer regulator escalations.

  • Australian-based teams

    Every conversation with a locally-based collector who knows Australian consumer law and hardship frameworks.

  • Care for vulnerable customers

    Hardship-aware collectors and escalation protocols built around the ACCC/ASIC Guideline, not bolted on.

  • Stronger recovery lift

    Behavioural segmentation and channel-fit digital contact resolve more files in the first 30 days.

  • Lower cost-to-collect

    Automation where it pays, humans where it matters, every file triaged by the channel that works for that customer.

  • Customer relationships retained

    A respectful recovery keeps the customer with the brand after the debt is paid, not just the dollar back.

Industries we serve

Different industries. One operating standard.

01 Payday lending & SACC Small Amount Credit Contracts and short-term lending, high-volume, regulated, hardship-aware. 02 Utilities Energy, water, gas, vulnerable-customer protocols and AER-aligned processes. 03 Telecommunications Telco, NBN, mobile, broadband. TIO-aligned dispute handling and high-volume digital workflows. 04 Vehicle repossession Asset recovery, secured car finance, PPSR-registered repossession, licensed agents nationally. 05 Buy-Now-Pay-Later BNPL and instalment-credit recoveries, built for high-volume, low-balance digital portfolios. 06 Commercial & B2B Trade debt, invoice recovery, inter-company disputes, pre-legal through judgment enforcement. 07 Government & council Rates, infringements, government receivables, procurement-ready and audit-aligned. 08 Insurance recoveries Motor today, uninsured, inter-insurer, credit hire. Property, liability, CTP, workers' comp on roadmap. 09 Debt purchase We acquire performing and non-performing portfolios, confidential pricing, certainty of close. Capital

Let's talk.

Refer a file, pitch us a portfolio, or just get a straight answer on whether we're a fit.

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